Effective Date: [23 April 2024]

 

This Privacy Policy outlines the types of personal information collected, how it is used, and your choices regarding your data. By using the Expickup App and Expickup Provider App, you agree to the collection and use of information as described in this policy.

 

Information We Collect:

• Personal Information:

When you register or use our services, we may collect personal information such as your name, email address, phone number, and payment details.

We may also collect information you provide when contacting customer support or participating in surveys.

• Usage Data:

We automatically collect usage data, including your IP address, device information, and browsing activity within the App.

• Location Information:

With your consent, we may collect precise location data to provide location-based services such as matching you with nearby service providers.

• Cookies and Similar Technologies:

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content.

 

How We Use Your Information:

• Service Provision:

We use your information to deliver the services you request, including connecting you with service providers, processing payments, and facilitating communication between users and providers.

• Improvement and Customization:

We may use your information to analyze usage trends, personalize content, and improve the App's functionality and user experience.

• Communications:

We may send you service-related notifications, updates, and promotional messages. You can opt out of promotional communications at any time.

• Legal Compliance:

We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.

Data Sharing and Disclosure:

• Service Providers:

We may share your information with third-party service providers who assist us in operating the App, such as payment processors and cloud hosting services.

• Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.

• Legal Requirements:

We may disclose your information if required by law or in response to legal process, such as a court order or subpoena.

 

Your Choices:

 

• Access and Update:

You can access and update your personal information by logging into your account settings.

 

• Account and Data Deletion:

You can delete your account through the app, by clicking on “Delete Account” button in your account page.

 

• Location Services:

You can control location tracking preferences through your device settings or within the App.

• Cookies:

You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the App.

• Security:

We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Children's Privacy:

 

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to request deletion.

 

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us:

 

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].